Montreal, October 1, 2025 – Following the publication of a recent article in La Presse referencing Mr. Puffs in connection with an ongoing criminal investigation, Mr. Puffs’ Head Office wishes to make the following clarifications:
Mr. Puffs is a proud Canadian company founded on values of family, community, and integrity. For over 20 years, our mission has been to share joy through our desserts and to build a positive reputation across the communities we serve.
The article published suggests that an individual known to police had been associated with criminal activity and had “established a headquarters” within one of our Laval restaurants. Mr. Puffs categorically denies any business, financial, or operational ties to this individual or to any criminal organizations.
Franchise locations are operated by independent business owners under strict agreements with Head Office. At no time has Mr. Puffs authorized, condoned, or been aware of the alleged activities described in the media report. We are deeply troubled by the implications and wish to reassure the public that Mr. Puffs had no involvement in these matters.
We take this situation seriously and have already:
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Reached out to law enforcement to offer full cooperation.
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Reviewed internal franchise compliance protocols to ensure strong oversight across all locations.
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Communicated directly with the franchisee concerned to reaffirm contractual obligations and brand standards.
Mr. Puffs is committed to maintaining the trust of our guests, partners, and communities. Any actions or individuals found to compromise that trust will be addressed swiftly and decisively.
“Our brand is built on community values and the joy of sharing sweet moments together. We strongly condemn any suggestion of links between Mr. Puffs and organized crime. We remain fully dedicated to operating with integrity and transparency across our network,”
– Tom Bountis, President and Chief Executive Officer Mr. Puffs Canada
We appreciate the support and loyalty of our customers and partners during this time and will continue to focus on delivering the fun, fresh, and delicious experiences Canadians have come to love from Mr. Puffs.
Media Contact:
Christine Taouk
Mr. Puffs Head Office
